Workforce management systems’ market to record strong growth over the next 5 years, research suggests

The market for workforce management systems (including here time and attendance monitoring solutions with rostering modules) is set to grow by 9% in 2018 and 2019, and by 10% in 2020, 2021 and 2022, a recent market research report has been able to suggest.

The 2018 – 2019 Workforce Management Product and Market Report from Research and Markets suggests that most of the growth is from sales to contact centers, but adoption of WFM solutions is picking up in branches and back offices. The market is experiencing a major technology refresh due to the transition to the cloud and digital transformation.

The strong momentum in the WFM market is encouraging vendors to make substantial investments in upgrading their platforms and functionality.

Besides the opportunity to transform and revolutionize workforce management solutions in contact centers, there is an even bigger opportunity to sell these solutions to back offices and branches.

Time & Attendance UK – suppliers of reliable and modern workforce management systems

If you are considering the implementation of an advanced integrated workforce management system that will enable your company to deliver flexible and remote working conditions for your staff, Time & Attendance UK has the expertise and know-how to help.

Our specific position within this market segment, as well as proven experience in the field enables us to thoroughly customize our systems in order to meet all of your requirements.

The Smart Card Time & Attendance recording workstation incorporates such features as job booking, job costing, labour hours analysis and security management.

If you want to find out more about the range of affordable, reliable solutions provided by Time & Attendance UK, just contact our dedicated product team, they’ll be more than happy to answer any question you might have.